To view your account or make a payment online, login or register your account. If the termination date on your disconnection notice is on or after November 4, 2020, your service may be terminated for non-payment. The customer service department is suppose to be there to assist the customer, not do what the rep's do at this location and over talk the customer and … Job Description - FirstEnergy Customer Service Representative. The customer service department is suppose to be there to assist the customer, not do what the rep's do at this location and over talk the customer and … Average FirstEnergy Customer Service Representative hourly pay in the United States is approximately $13.37, which meets the national average. Based on 4 salaries posted anonymously by FirstEnergy Assistente De Customer Service employees in London. November 19, 2020 Though COVID-19 has unexpectedly disrupted our lives, FirstEnergy continues to deliver the power our customers rely on to keep going. The U.S. Work for a company that values your hard work and customer service … Work for a company that values your hard work and customer service skills. FirstEnergy Home Customer Support. Phone. Free interview details posted anonymously by FirstEnergy interview candidates. Job Description - FirstEnergy Customer Service Representative. Pay your FirstEnergy bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. We will comply with any state orders to postpone these activities as long as necessary. FirstEnergy, an award-winning Fortune 200 Utility Company headquartered in Fairlawn, OH. Our Customer Service Representatives are available Monday - Friday, 8:00 a.m. - 6:00 p.m. Customers with hearing or speech impairments - contact the Telecommunications Relay Service (TRS) at 711. Customer Service Representative salaries at FirstEnergy can range from $12 - $19. You can call FirstEnergy at (800) 633-4766 toll free number, write an email, fill out a contact form on their website www.firstenergycorp.com, or write a letter to FirstEnergy Corp, 76 South Main Street, Akron, Ohio, 44308, United States. Customer Care. It is a large and diverse geography, with different combinations of assets, depending on a company’s individual needs. FirstEnergy, an award-winning Fortune 200 Utility Company headquartered in Fairmont, WV. About InnoSource. If the termination date on your disconnection notice is on or after November 4, 2020, your service may be terminated for non-payment. Penelec will be restarting service terminations on December 7, 2020. Average salary for FirstEnergy Customer Service Representative in Reading: $12. This estimate is based upon 2 First Energy Customer Service Assistant salary report(s) provided by employees or estimated based upon statistical methods. Salary information comes from 56 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. The availability of information for procedures and regulations on the company intranet site is very resourceful and helpful. Currently you can call only US numbers. The FirstEnergy region is an attractive destination for businesses in a range of industries, from manufacturing to life sciences and data centers. FirstEnergy Solutions has asked bankruptcy court for permission to sell off its more than 1 million customers to the highest bidder -- with bids due Thursday, Aug. 23. No sales or telemarketing! To report a power outage, call 1-888-LIGHTSS (1-888-544-4877) or report your outage online. The typical FirstEnergy Customer Service Assistant salary is $15. Join to Connect First Energy ... Business Analyst at FirstEnergy, Customer Service Analytics *By clicking this survey link, you are leaving FirstEnergy's website and entering a website maintained by Survey Monkey®, a vendor administering this survey on behalf of FirstEnergy.